A fabulous Action Adventure game based on the award winning graphic novel series Girl Genius™ by Phil & Kaja Foglio
Latest Updates from Our Project:
Shipping update
16 days ago
– Wed, Jul 10, 2024 at 08:56:14 AM
Dear backers,
I spoke to the fulfillment center about shipping status.
There's about 400 Nintendo Switch packages left to send out, so approx. 900-1k packages for Switch have been sent out.
They are shipping continuously.
Processing is a bit slow because they are shipping multiple large shipments at the same time, and we hit an unfortunate timeslot for shipping due to this. All projects they are shipping are affected, since they are distributing the workload across all projects, shipping continuously, rather than bulk. I did expect all the Switch packages to have been sent out by now, sorry to those affected by this.
Please watch your email inbox for tracking info, also check spam folder. Once you receive this, it means they have labeled and processed your shipment, and it'll be shipped out soon.
For those waiting for PC Physical, it is being produced. Please expect some time before these arrive.
Artbooks shipping out continuously.
Kenny
Happy shipping day!
about 2 months ago
– Fri, Jun 07, 2024 at 08:25:28 AM
Dear Backers,
just wanted to tell everyone HAPPY SHIPPING DAY! Because today, our fulfillment center starts the shipping process.
Check out these lovely photos! Here's all our stuff getting ready to be shipped.
I love this so much. Look at it. MMMMMM, yes.
Information from the fulfillment center
They'll start with the Switch shipments first.
They have warned us that they have several large shipments going out at the same time, which may affect processing time, and that they will do their best to get our stuff out in a timely manner.
They have about 75% of our total packages ready for packaging and labeling and such, so most packages will go out fairly quickly. Some packages with more complex combinations of items might take a little bit more time.
Switch players. Important info!
When you receive your Nintendo Switch copy, it is very important that you update the game to version 1.0.1. So please make sure that you don't play offline immediately upon receiving. We did an important patch that fixed an issue where your savegame could get deleted under certain circumstances.
May the shipping gods bless our shipments, and that they arrive with you safe and sound with no damages, and that no other complications or weirdness occur.
Kenny
Shipping Update
about 2 months ago
– Sat, Jun 01, 2024 at 09:01:42 AM
Dear Backers,
TL;DR
there was an issue with the shipping. The issue is resolved. Shipping is to start on Thursday or Friday the coming week, with the Switch copies going out first.
Why oh why late?
On the shipping day, we received a large invoice for manufacture and shipping and all from the fulfillment center and manufacturer. They requested this invoice be paid before shipping would start. This wasn't communicated to me beforehand that this invoice would be received on that day, and that it would block shipping. Fair enough. I can't authorize large bills by myself, and need our CEO, Peter, to sign off on it. Peter was away on a business trip for a week, and got sick for a few days after coming back. There were some issues with this invoice that needed to be addressed. We've resolved those, and the issue is fixed. To add to the pile, the fulfillment center is stacked with several large shipments going out at the same time, ours being one of them.
Why didn't you tell us sooner?
Well. The stress got to me, and I took some emotional damage when this shipping didn't start when I expected it to. We're late, late, late and the DOOM BELL was ringing in my ears. I didn't want to communicate yet another sorry, and I hoped I could resolve the issue faster than this. I wanted to wait with communication until I had the issue resolved, and a guarantee from the fulfillment center on when they start shipping.
When?
The fulfillment center has guaranteed starting shipping on Thursday or Friday the coming week. They're super-stacked with shipments right now. They told us they will start with the Switch versions first and try to get those out as fast as possible first, since that's the one most people are waiting on.
Please don't yell at me
I'm doing my best, and I have the weight of around 1700 people expecting their packages on me. We've been hit by a bad streak of issues regarding this fulfillment of physical items. I've learned a lot, and if I were to do this again, I know what to look out for. After people have received their stuff, I want to make a few post-mortem videos on the bespoke nature of Kickstarter, to help other creators, and backers, know what to look out for when setting up for physical production and fulfillment for video games.
Kenny
Information on shipping, other Kickstarter campaigns
3 months ago
– Sun, Apr 28, 2024 at 05:03:25 AM
Dear Backers,
Shipping
For those waiting for shipping of physical items.
The fulfillment center told me yesterday that they'll be shipping items out by mid May.
For those that are receiving physical PC editions, they told me that they might be shipped out a week or two later, due to a manufacturing issue.
At Rain, we're doing a Kickstarter for creating physical copies of "Teslagrad - Remastered" and "Teslagrad 2" for Nintendo Switch™ and Playstation. There's also a bunch of cool items available like miniature figurines, T-shirts, stickers and other merch. Our man Roland is running that campaign. Please check it out if you like Teslagrad, or if you want to support us.
Shipping information
4 months ago
– Sat, Apr 06, 2024 at 06:26:03 AM
Dear Backers,
we're finally closing in on shipping physical items, and I'll provide information on that in this post.
First things first, thank you to all Kickstarter Backers that paid their shipping fees in Backerkit. Approximately 2/3rds of the shipments have shipping cost covered.
There are however, approximately 600 backers missing shipping payments, which requires me to do a second pass so that people that might have missed this get a second chance to update their payment details in Backerkit.
Missing Shipping Payment?
If you want to receive your physical items, and have missing shipping payment, please update your payment details in Backerkit.
Backers missing payment details will receive an email from Backerkit this week. Either follow the information in that email to update payment details, or follow the manual way described below.
If you want to check if you've paid shipping, please follow the manual way described below and check the balance. If it is not negative, shipping has been paid.
Manual way:
Log in to Backerkit.
Find your survey for this project and open it.
Click the "View Confirmation" button in the upper right to see the receipt window.
Scroll down to see the receipt and balance, with the amount to pay for shipping fee.
Scroll down and click the "Update Payment Details" button in the lower right in the "Payment" section.
We are applying the charge on Friday the 12th of April, and you will also be notified of this in advance by email from Backerkit. This is a deadline, as we are updating final shipping manifests for bulk shipping the week after.
Support: Please contact me (Kenny) by DM in Kickstarter.
Itinerary
Final charge of any missing backers updating their payment details on Friday the 12th of April.
We'll send in final shipping manifests to the fulfillment center the week after.
Shipping will commence when the fulfillment center have processed the final manifests, and they've received items to ship out. The Artbooks are in, they are waiting for the Switch versions that are in transit, and completed manufacture of PC physical.
There may be a slight delay on shipping PC Physical version due to a manufacture issue, but I'm not sure yet. I'll notify backers receiving this if necessary.
Support
Please contact me (Kenny) by DM in Kickstarter.
Regarding the games giveaway
There was a technical issue on the giveaway, causing some backers to not receive codes. Sorry :(
Teslagrad 2 is unfortunately empty, but if you didn't receive a code for Viking Chess or Mesmer, and would like one, please contact me in DM on Kickstarter. I have some extra for those games.
